Last updated: 23/03/2026
Claire Sparrow Pilates and Whole Body Pelvic Health (“we”, “us”, “our”) are committed to protecting your privacy and handling your personal data with care, transparency, and respect.
This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and programmes.
Who We Are
Claire Sparrow Pilates
Whole Body Pelvic Health
Hosted by Movement Educations Ltd (Company Number: 11778481)
If you have any questions about this policy or your data, you can contact us at:
info@clairesparrowpilates.co.uk
What Information We Collect
We may collect and process the following information:
Personal Information
- Name
- Email address
- Phone number (if provided)
- Billing and payment details
Account & Usage Information
- Membership activity
- Course participation
- Communication preferences
Technical Data
- IP address
- Browser type
- Device information
- Website usage (via cookies and analytics)
How We Collect Your Data
We collect your data when you:
- Sign up for a free class, newsletter, or resource
- Purchase a membership, course, or service
- Contact us via forms or email
- Use our website (via cookies and analytics tools)
How We Use Your Information
We use your data to:
- Provide access to memberships, courses, and services
- Send emails related to your account, bookings, or purchases
- Share newsletters, updates, and relevant offers (you can unsubscribe anytime)
- Improve our website, services, and user experience
- Comply with legal and financial obligations
We only use your data where we have a lawful basis to do so, including:
- Contract (to deliver services you’ve purchased)
- Consent (for marketing emails)
- Legitimate interests (to improve our services)
Marketing & Communication
If you sign up to receive emails, we may send you:
- Educational content
- Updates about classes, courses, or mentorships
- Relevant offers and resources
You can unsubscribe at any time by clicking the link in any email or contacting us directly.
Sharing Your Data
We do not sell your personal data.
We may share your data with trusted third parties who help us run our business, such as:
- Payment processors (e.g. Stripe, PayPal)
- Email marketing platforms
- Website hosting providers
- Analytics services (e.g. Google Analytics)
These providers only process your data on our behalf and are required to keep it secure.
Data Storage & Security
We take appropriate measures to protect your personal data from loss, misuse, or unauthorised access.
Your data is stored securely and only accessed where necessary.
How Long We Keep Your Data
We only keep your data for as long as necessary to:
- Provide services to you
- Meet legal, tax, or accounting requirements
- Support ongoing communication (if you remain subscribed)
You can request deletion of your data at any time.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at:
[Insert Contact Email]
Cookies
We use cookies to improve your experience on our website.
Cookies help us:
- Understand how visitors use our site
- Improve functionality and performance
- Provide relevant content
You can control or disable cookies through your browser settings.
Third-Party Link
Our website may contain links to external websites.
We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.
We believe your information should be treated with the same care and respect as your body – thoughtfully, transparently, and without misuse.